HOW DOES IT WORK?
When both the Buyer and the Supplier have confirmed the order, payment of the proforma invoice needs to be taken care of. We handle the payment in a process we call “Pharmaoffer Secure Payment”. By doing so, we can guarantee a safe and trustworthy payment settlement of the order.
WHAT IS PHARMAOFFER SECURE PAYMENT?
Our goal is to make business between "new" parties easier and safer for all parties. We want to cover all orders on our platform with the Pharmaoffer Guarantee. This means that the buyer can be 100% sure that he will get the order (or full refund of his money) and that the supplier is 100% sure that he will get his payment after the delivery of the order.
To give both parties this guarantee, we have introduced Pharmaoffer Secure Payment. With this safe payment condition, we are able to cover all orders with the Pharmaoffer Guarantee.
THE BUYER IS SURE THAT
His funds are on hold in our separate Pharmaoffer Secure Payment bank account. Payout to the Supplier will only be executed when the shipment is under control of the Buyer and is delivered in good shape according to the previously agreed conditions.
THE SUPPLIER IS SURE THAT
The Buyer has already fulfilled his payment and the funds are on hold in our separate Pharmaoffer Secure Payment bank account. The only condition to be fulfilled before payment to the Supplier is executed is that the ordered products are sent to and received by the Buyer in good shape and according to the previously agreed conditions.
After the Buyer and Supplier have both confirmed the order, the Buyer will receive a proforma invoice and is asked to transfer the total invoice amount to the Pharmaoffer Secure Payment bank account number. Both the Buyer and Supplier will receive a message when the funds have been received by Pharmaoffer Secure Payment to ensure full transparency in your ordering process.
Before payout to the Supplier is executed, Pharmaoffer will verify with the Buyer if the shipment is under control of the Buyer and is received in good order according to the previously agreed conditions. We do this by requesting the Buyer at the scheduled delivery date to confirm that the shipment is in their possession and all is well.
If the Buyer confirms within three working days after our request, the funds of the total order amount will be transferred to the Suppliers bank account, minus the Pharmaoffer service fee. These funds will be transferred within two working days after the confirmation of the Buyer.
In case the Buyer doesn’t respond within three workings days after the aforementioned request and hasn’t opened a dispute, Pharmaoffer will assume that the shipment is received in good order according to the agreed conditions. We will then proceed to transfer the funds, minus the Pharmaoffer service fee to the Supplier's bank account within two working days.
If the Buyer has opened a dispute within the period of three working days after our request for information, the dispute will first need to be resolved before Pharmaoffer Secure Payment will payout the total ordering amount minus the Pharmaoffer service fee to the Suppliers bank account.