Privacy Policy
Effective Date: 02-06-2025
At Pharmaoffer, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and share your data. This Privacy Policy explains how we handle personal information on our platform and outlines your rights and choices under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By using Pharmaoffer, you agree to the terms of this Privacy Policy.
1. Who We Are
Pharmaoffer is a global B2B marketplace connecting buyers and suppliers of pharmaceutical APIs and contract services (CDMO/CRO). Our platform allows users to source APIs, view trade data, and communicate directly with suppliers.
2. Data We Collect
We collect the following types of data when you use Pharmaoffer:
| Type of Data | Examples | Purpose |
|---|---|---|
| Account Information | Name, email, company name, job title, country | To create and manage your account, provide access to services, and maintain communication. |
| Supplier Profile Data | Product lists, certifications, company details | To display your business profile on Pharmaoffer and connect you with buyers. |
| Usage Data | Pages viewed, searches performed, API categories of interest | To improve the platform, provide better services, and support targeted advertising. |
| Transaction Data | Inquiries, offers, purchase activity (non-personalized) | To facilitate transactions and provide market insights. |
| Trade Data Subscription Activity | Filters applied, reports accessed | To provide trade data services and analytics. |
| Cookies & Tracking Data | Device information, browser type, IP address, cookies, analytics data | To improve the website’s functionality, measure performance, and offer personalized experiences. |
| Communication Data | Messages sent via the Pharmaoffer chat system | To enable buyer-supplier communication and maintain a record of inquiries. |
3. How We Use Your Data
We use your data to:
- Provide and improve our services: Facilitate connections between buyers and suppliers, optimize platform features, and enhance your user experience.
- Support advertising services: Analyze user profiles and platform activity to offer better advertising opportunities to our advertisers. We do not share personal user data with advertisers.
- Show suppliers which companies viewed their profiles: We display company names (not individual user names or contact details) of users who visited supplier pages. This helps suppliers understand their audience and market interest.
- Send marketing communications (with your consent, where required): Newsletters, promotional offers, product updates.
- Comply with legal obligations: Fulfill regulatory requirements, respond to legal requests, and prevent misuse of the platform.
- Analyze platform usage: Understand trends, improve performance, and develop new features.
4. Legal Basis for Processing
Under the GDPR, we process your data based on:
- Contractual necessity: To provide services you have requested.
- Legitimate interests: To improve services, enable supplier visibility, and support advertising (balanced against your rights).
- Consent: For marketing communications, targeted advertising, and cookie usage.
- Legal obligations: To comply with applicable laws and regulations.
For CCPA, we explain in Section 7 how California users can exercise their rights.
5. Data Sharing
We may share your data with:
- Service providers: Hosting, analytics, CRM, email services.
- Suppliers: Company names (not personal data) of users who viewed their profiles.
- Advertisers: Aggregated, anonymized data to support advertising services (we do not share personal data unless you consent).
- Regulatory authorities: If legally required.
- Corporate affiliates or successors: In case of a merger, acquisition, or restructuring.
6. Cookies & Tracking
We use cookies and similar technologies to:
- Enable core functionalities (e.g., login, search).
- Analyze platform usage.
- Deliver targeted advertising (with consent, where required).
You can manage cookie preferences via:
For more information, see our Cookie Policy.
7. Your Rights
Under GDPR:
- Access your data.
- Correct inaccurate information.
- Delete your data (subject to legal obligations).
- Object to processing for marketing purposes.
- Withdraw consent at any time (for marketing, cookies).
Under CCPA:
- Know what personal information we collect.
- Request deletion of your data.
- Opt-out of the sale or sharing of personal information (for advertising purposes).
- Non-discrimination: We will not treat you differently for exercising your rights.
To exercise your rights, please contact us at [email protected].
8. Data Retention
We retain your data as long as necessary to fulfill the purposes described in this Policy, including for legal, accounting, or reporting requirements. If you request deletion, we will remove your data unless we are legally required to keep it.
9. International Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place.
10. Data Security
We use appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular audits.
11. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact us at:
Pharmaoffer B.V.
Bingerweg 18J1
2031 AZ Haarlem
The Netherlands
Email: [email protected]
12. Updates to This Policy
We may update this Privacy Policy to reflect changes in our services or legal requirements. We will notify users of significant changes via email or platform notices.