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Frequently asked questions

General questions

How much does an account cost?

Pharmaoffer is free for buyers.

You can find more information about our business model on this page.

Do I have to pay for sending inquiries?

The entire platform with all of its features is free of charge for buyers. So no, you don’t have to pay as a buyer!

How do I send an inquiry?

On the homepage you can use the search bar to look up the API or raw material you are looking for. You can search on the name, a synonym or the CAS-number.

You can click on the result in the search bar or you can press the Enter key, which will bring you to the result page.

To send an inquiry simply select the “Send inquiry” button on the right side of the supplier of your choice. It is necessary to be logged in though! The website will ask you to log in if you aren’t yet.

Can I list my products on Pharmaoffer as a supplier?

Yes, we’d be happy to have your products on the platform!

Are you a supplier and would like more info? Check out this page.

How can I contact you if I have a question that isn't on this page?

Multiple ways! If we’re in the office, You can shoot us an e-mail at [email protected], use the contact form or call us during office hours.

 

Do I receive a price offer from the supplier or do I receive it from Pharmaoffer?

You will receive a price offer from the actual supplier, as long as the supplier itself is active on the platform. Not all of them are active (yet!).

Do I place my order at the supplier or at Pharmaoffer?

Pharmaoffer is not included in the order process. So, you can send your purchase order directly to the supplier. 

How can I download a CoA?

You can download a (reference) certificates of analysis, or CoA, by pressing the green download button in the CoA column. You need to be logged in, and the suppliers needs to have  uploaded one.

How can I download documents of the supplier?

On the result page, you can see which certificates the supplier has available for the API you are looking for. The checkmarks indicate whether or not the supplier has the certificate.
You can ask for the certificates you’d like to receive in the chat, after which the supplier will be able to send them to you in once

Does Pharmaoffer approve the supplier certificates?

Pharmaoffer checks the documents to make sure that, for instance, someone hasn’t uploaded a broken or blank file.
But it’s the buyers responsibility to check the content, to validate and approve the documents and thus the supplier. Feel free to contact us if you have doubts or need technical support, and we’ll do our best to assist you.

My company is listed at Pharmaoffer, but I don't know who is managing our account?

Please send an email to [email protected]

Can I become a supplier on Pharmaoffer?

You can find more information about becoming a supplier on this page. Fill in the questionaire to see if you meet our criteria.

Pharmaoffer is a B2B platform where you can find all qualified API suppliers in one place