How much does an account cost?
Pharmaoffer is free for buyers.
You can find more information about our business model on this page.
Do I have to pay for sending inquiries?
The entire platform with all of its features is free of charge for buyers. So no, you don’t have to pay as a buyer!
How do I send an inquiry?
On the homepage you can use the search bar to look up the API or raw material you are looking for. You can search on the name, a synonym or the CAS-number.
You can click on the result in the search bar or you can press the Enter key, which will bring you to the result page.
To send an inquiry simply select the “Send inquiry” button on the right side of the supplier of your choice. It is necessary to be logged in though! The website will ask you to log in if you aren’t yet.
Where can I find contact details of suppliers?
All communication with suppliers is done on the platform itself in the chat. This is also necessary in order for us to offer stuff like the Pharmaoffer Guarantee and to keep the platform running. In case you find yourself needing to contact a supplier differently, contact us at Pharmaoffer and we’ll discuss what is best.
Can I list my products on Pharmaoffer as a supplier?
How can I contact you if I have a question that isn't on this page?
Multiple ways! If we’re in the office, you can use the live chat located on the bottom right of the screen. You can also shoot us an e-mail at firstname.lastname@example.org, use the contact form or call us during office hours.
Do I receive a price offer from the supplier or do I receive it from Pharmaoffer?
Do I place my order at the supplier or at Pharmaoffer?
How can I download a CoA?
How can I download documents of the supplier?
You can ask for the certificates you’d like to receive in the chat, after which the supplier will be able to send them to you in once
Does Pharmaoffer approve the supplier certificates?
But it’s the buyers responsibility to check the content, to validate and approve the documents and thus the supplier. Feel free to contact us if you have doubts or need technical support, and we’ll do our best to assist you.
My company is listed at Pharmaoffer, but I don't know who is managing our account?
Why should I place my order on Pharmaoffer? What are the benefits?
We are able to give you as a pharma professional the entire package from start to finish for purchasing pharmaceuticals. From sourcing to receiving the shipment.
The old fashioned way would be to have to use a few different search engines and filtering through the results, contacting your own network, sending e-mails, calling sales departments, having to gather all information together…. this takes up a lot of your time.
On our platform you can send your inquiry, even to multiple producers at once, with a few mouse clicks. And in your dashboard you’ll get an overview of all the inquiries you’ve sent, the orders you’ve placed, shipping documents you’ve received. It’s basically your online CRM system.
Can I add additional terms and conditions to orders?
How much does it cost to place an order?
Under which Incoterms can the order be confirmed?
Contact us if you can not work with this and we’ll find a solution together.
Can I also order a narcotic product?
Can anyone send and receive orders?
Only pharmaceutical professionals and business will be approved, end-users or consumers can not use Pharmaoffer.